Welcome drink in business class
Good afternoon, madam. We’d like to welcome you on behalf of Aeroflot-Russian Airlines with French sparkling wine, orange juice and still water. Which would you prefer?
Juice: Would you like some ice in your juice? How many cubes of ice would you like? There you are. You are welcome.
Service upon request
All kinds of beverages, fruit and chees, choice of snacks are available upon your request at any time during the flight.
A passenger asks you to give him a discount.
I am sorry all the prices are fixed .and all the goods are duty-free, but if you pre-order this item you can get a 5% discount. You can do it on Aeroflot website or felling out the flight coupon.
Commands for ditching in case of slides.
In event of emergency landing all PAX on board the aircraft must know what to do. Their safety will depend on carrying out all instructions carefully and calmly. They must remain in the brace for impact position with the seatbelt fastened until the plane comes to a complete stop.
We hear the captain’s command Finish preparation. Than he says Safety position. We shout the following commands: Hand on your knees. Cross your arms and thighs. Than we start Passenger evacuation. Seat belts of! Shoes off! Leave everything! Get out! Put on your life vest. Open the hatches! Throw them out! Come this way! Inflate your life vest. Jump into the water! Hold on the slide! Leg, body, leg! Inflate your life vest outside! Remain on the wing! (Exit blocked! Use other exit!)
4.1
1. I can’t put my coat in the overhead compartment, it will be all creased. Я не могу положить свое пальто на багажную полку, оно все помнется.
2. When will the dinner be served? Когдабудутподаватьужин?
3. Where can I exchange my currency? Где я могу обменять валюту?
4. A passenger sitting next to me is feeling unwell. Пассажир, сидящий рядом со мной, неважно себя чувствует.
5. What are waiting for? Why don’t you let us out? Чего ждать? Почему вы не позволяете нам выйти?
4.2
1. Я провожу вас до вашего кресла. I will show you to your seat.
2. Желаете чай с лимоном или молоком? С сахаром или заменителем сахара? Would you prefer lemon or milk tea? With sugar or sugar substitute (sweetener)?
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3. Ваша банкнота склеена (порвана). Извините, но она не принимается. I’m sorry, sir, but I can’t accept this banknote. It’s glued (torn)./ I’m sorry, sir, but this banknote is glued (torn). It is not accepted.
4. Наш вылет задерживается на 15 минут из-за больного пассажира. Мысожалеемобэтойзадержке. Our flight is being delayed for 15 minutes due to sick passenger. We regret this delay (we are sorry about this delay).
5. В целях вашей безопасности, оставьте ручную кладь на борту. For your own safety leave your hand luggage on board.
БИЛЕТ 8
Offer newspapers and magazines.
Would you like to read, madam?
I can offer you newspapers and magazines in English and also some Russian reading material. What and in which language would you like to read?
-What newspapers do you have? – We have the Moscow Times, Независимая, Ведомости, Спорт-Экспресс, Деньгиивласть, РБК. Which one would you prefer?
-What magazines do you have? – We have Огонек, Деньгиивласть, Аэрофлот, Аэрофлот Style, Аэрофлот Premium, Sky shop. Which one would you prefer?
-Do you have magazines in English? – I’m sorry, but all the magazines are in Russian, but you can find some pages in the English language in Aeroflot Style and Aeroflot Premium. These magazines are in the seat pocket in front of you.
Hot beverage service in business class.
-Would you care for tea or coffee?
-Tea, please. – We have black, green, fruit tea and herbal tea. Which of them would you prefer?
If black: Would you prefer lemon or milk tea? With sugar or sugar substitute (sweetener)?
-I’d like coffee. – Black or white?
-Black. A liquor or cognac to go with your coffee?
2.3 A passenger feels dizzy.(упасс.кружитсяголова)
CA.- What can I do for you,madam?
P.- I feel dizzy.
CA. – ajust an air venz (nozzle),let’s check your blood pressure. Its too low.Are you allergic to some medicine?
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P. – No
CA.-We have some hypertensive. Would you like to take it?
P.- Effective?
CA.-Effective and harmless.
3. Commands for ditching in case of slide rafts.
In event of emergency landing all PAX on board the aircraft must know what to do. Their safety will depend on carrying out all instructions carefully and calmly. They must remain in the brace for impact position with the seatbelt fastened until the plane comes to a complete stop.
We hear the captain’s command Finish preparation. Than he says Safety position. We shout the following commands: Hand on your knees. Cross your arms and thighs. Than we start Passenger evacuation. Seat belts of! Shoes off! Leave everything! Get out! Put on your life vest. Open the hatches! Throw them out! Come this way! Inflate your life vest. Walk in! Sit down! Leg,, body, leg! Inflate your life vest outside! Walk in! Sit down!(Exit blocked! Use other exit!)
4.1
1. I can’t recline my seatback, it’s stuck. Я не могу отклонить спинку кресла, ее заклинило.
2. My husband has spilled tea on his trousers; can you give me more napkins/tissues? Мой муж разлил час на брюки; вы можете принести мне побольше салфеток?
3. I want to buy some Russian souvenirs on board, do you have any? Я хочу купить русские сувениры, у вас есть что-нибудь на борту?
4. Do you have any nose drops in the first-aid-kit, my ears feel clogged/popped. У вас есть какие-нибудь капли в нос в аптечке первой помощи? Уменязаложилоуши (уменя «стреляет» вушах).
5. What’s wrong with the aircraft, why is it shaking/jerking? Что не так с самолетом? Почему он трясется/дергается?
4.2
1. Установите спинку кресла в вертикальное положение, уберите столик и откройте шторку. Put the seatback in the upright position, fold up tray-table and open window blind (shade).
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2. Вам принести что-нибудь выпить? Can I get you anything to drink, madam?
3. Как вам нравится этот комплект из ожерелья, браслета и кольца? How do you like this set of necklace, jewellery and ring?
4. Могу предложить болеутоляющее средство от зубной боли. I can offer you some analgesic for toothache.
5. В хвостовой части самолета задымление. There is a smoke in the rear part of the aircraft/in the tail part of the aircraft.
EXAMINATION CARD #9
2. Act out the following situations:
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