Read and roleplay the dialogues
At the chemist`s
1
А: Pharmacist; В: Patient
A - Good morning! What can I do for you?
В - Good morning, madam! The matter is that my daughter is ill. She has a chill.
A - Tell me, please, has she cough or tonsillitis?
В - Yes, she has cough and tonsillitis, but I am worried about her cough most of all.
A - Is her cough dry or productive?
В - She has purulent sputum. I'd like to know, have you any antitissive drugs? A - Yes, we have. But I advise you to buy some expectorant drugs.
В - Are you sure?
A - Yes, I am. Also, please, take some antibiotics. Will you kindly tell me about the antibiotic sensitivity of your daughter?
В - It is normal.
A - Well, there are such drugs as: tetracycline, chloracyclin. I think tetracycline will be most good for her.
В - I'm very grateful to you.
A - Don't mention it. Has she a nasal cold?
В - Unfortunately, she has.
A - Here are some nasal drops and a menthol pencil.
В - Madam, my daughter's high temperature troubles me as well.
A - Well, take acetylsalicylic acid, please.
В - Have you any drugs for the sore throat?
A - Yes, there is Lugol's solution. You must lubricate her throat about 6 times a day. Anything else?
В - Could you possibly give me one gauze bandage, valerian tincture, and ten syringes?
A - Here they are. Is that all?
В - Yes, it is. How much must I pay?
A - 35$ 28 cents, please.
В - Here they are.
A - Well, I wish your daughter to recover, and keep her health better.
В - I do appreciate your attention very much.
A - You are welcome! Good - bye!
2
P: Pharmacist; M: Man
P: Can I help you?
M: Yes. Have you got anything for a headache?
P: We‘ve got aspirin or paracetamol.
M: Er… paracetamol, please.
P: A large or a small bottle?
M: How big are they?
P: 50 tablets or 100 tablets.
M: A small bottle then. And how many can I take?
P: You can take two every four hours, if you need to. It‘s on the side of the bottle.
M: Fine. Do I pay here?
P: No. If you could take it to the cash desk over there, please…
3
P: Pharmacist W: Woman D: Her daughter
W: Do you have anything for sunburn – something to put on the skin? My daughter‘s burnt her arms and back quite badly.
P: I see. Could I have a look at her arms?
W: Yes, show the lady, Sophie.
P: Um, yes, it is quite bad, isn‘t it?
D: Mm.
P: Well, I can give you some cream for burns, but there‘s not really much we can do now. The most important thing is to keep it covered up if you go out into the sun again.
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W: Yes, of course.
P: And in future, remember to use a good sunscreen lotion. She‘s got very fair skin.
W: Yes, she was very silly. And which cream do you recommend?
P: This one‘s very good. You can use it as often as you want.
W: Right, we‘ll take that one then. Thank you very much.
4
Pharmacist: How can I help you, ma'am?
Angela: I would like to fill this prescription.
Pharmacist: May I see it, please?
Angela: Yes, here you.
Pharmacist: I'll be back in a minute.
Pharmacist: Are you taking any other medications at the moment?
Angela: Yes, some antibiotics from time to time.
Pharmacist: Don't mix them with this drug, as it has some side effects.
Angela: Which side effects?
Pharmacist: Sometimes, when mixed with other drugs, it can cause a headache or a skin rash. So, you should be careful.
Angela: Thanks! I won't mix it then.
Pharmacist: Speaking about the frequency, you should take them twice a day after your meals.
Angela: I see. And, how about compatibility with alcohol.
Pharmacist: Avoid drinking any alcohol drinks, while taking this medication.
Angela: Ok, anything else that I should know about this drug? Анжела:
Pharmacist: No, I guess that's all. Here is your prescription, ma'am.
Angela: Thank you! By the way, do you have any vitamins for kids? I'm looking for vitamin supplement for my 6-year old son.
Pharmacist: Yes, of course. Here it is. Anything else?
Angela: Yes, I need something for a sore throat. It's also for a kid.
Pharmacist: We have both lozenges and sprays. Which do you prefer?
Angela: Lozenges, please.
Pharmacist: Here you are. Anything else?
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Angela: No, that's it.
Pharmacist: It's 18 pounds all together, ma'am.
Angela: Here you are. Thanks a lot!
Learn the phrases by heart
Pharmacist`s phrases
| Good morning\afternoon\evening | Доброе утро\день\вечер |
| How can I help you? | Чем могу Вам помочь? |
| Do you have a prescription? | У Вас есть рецепт? |
| It`s available on prescription only. | Это лекарство отпускается только по рецепту. |
| I can give you only an over-the-counter painkiller. | Я могу дать Вам только обезболивающее без рецепта. |
| Is it for an adult or for a child? | Это для взрослого или для ребенка? |
| What symptoms do you have? | Какие у Вас симптомы? |
| How long have you had it? | Как долго это у Вас? |
| Have you consulted the doctor? | Вы консультировались с врачом? |
| What have you taken before? | Что Вы принимали ранее? |
| Have you taken anything for … ? | Вы что-нибудь принимали от …? |
| Are you allergic to any medication? | У Вас есть аллергия на какие-либо препараты? |
| What medicinal form do you prefer (pills, sprays, creams, mixtures)? | Какую лекарственную форму Вы предпочитаете? |
| Are you taking any other medications at the moment? Make sure you don't mix them with this drug. | Вы принимаете какие-либо препараты в настоящий момент? Будьте осторожны, не смешивайте их с этим лекарством. |
| Avoid drinking any alcohol drinks, while taking this medication. | Не употребляйте алкоголь во время приема этого препарата. |
| I can recommend you a herbal collection. | Я могу порекомендовать Вам травяной сбор. |
| I can give you a generic. | Я могу дать Вам дженерик. |
| It’s the same formulation but different brand. | Это та же формула, но другой бренд. |
| It`s very effective. | Это очень эффективно. |
| Do you need a large or a small bottle/pack? | Вам нужна большая или маленькая бутылка\упаковка? |
| You could try this cream\ointment\gel. | Вы можете попробовать эту мазь\гель. |
| It doesn’t have side effects. | У этого лекарства нет побочных эффектов. |
| This medicine can make you feel a bit drowsy | Это лекарство может вызвать сонливость. |
| You should take it once/twice a day\three times a day before\after meals. | Принимайте его один\два\три раза в день до\после еды. |
| It‘s on the side of the bottle. | Это указано на этикетке. |
| Anything else for you? | Что-нибудь еще для Вас? |
| Let me pack it. | Позвольте упаковать это. |
| But if the pain does not stop, call the doctor. | Если боль не прекратится, вызовите врача. |
| Are you paying cash or by card? | Вы будете оплачивать наличными или картой? |
| Enter the pin code please. | Введите пин-код, пожалуйста. |
| Here is your change please. | Ваша сдача, пожалуйста. |
| Here you are. | Вот, пожалуйста. |
| Get well soon. | Поправляйтесь. |
| Have a nice day. | Хорошего дня. |
| Good-bye. | До свидания. |
Customer`s phrases
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| Good morning\afternoon\evening | Доброе утро\день\вечер |
| Can you help me? | Можете мне помочь? |
| I need … | Мне нужно …. |
| Have you any vitamins for nails and hair? | У Вас есть витамины для ногтей и волос? |
| I have a prescription. | У меня есть рецепт. |
| Could you give me an over-the-counter painkiller? | Вы можете дать мне обезболивающее без рецепта? |
| It is for an adult\for a child. | Это для взрослого\для ребенка. |
| The symptoms are… | Симптомы… |
| I have had it since … | У меня это с …. |
| I haven’t consulted the doctor yet. | Я не консультировался еще с врачом. |
| I have taken a pain reliever. | Я принял обезболивающее. |
| I am allergic to antibiotics. | У меня аллергия на антибиотики. |
| I would prefer pills\ sprays\creams\ mixtures. | Я предпочитаю таблетки\спреи\мази\микстуры. |
| I am taking … at the moment. | В настоящий момент я принимаю … |
| What can you recommend me? | Что Вы можете мне порекомендовать? |
| This medicine is too expensive. | Это лекарство очень дорогое. |
| Is it effective? | Это очень эффективно? |
| Please give me the complete dosage for a month. | Дайте, пожалуйста, полную дозировку на месяц. |
| I need a large\a small bottle/pack. | Мне нужна большая\маленькая бутылка\упаковка. |
| What about side effects? | Как насчет побочных эффектов? |
| How often should I take it? | Как часто это принимать? |
| How much is it? | Сколько это стоит? |
| I am paying cash\ by card. | Я буду оплачивать наличными\картой. |
| Here you are. | Вот, пожалуйста. |
| That’s all I need. | Это все, что мне нужно. |
| Thank you very much. | Спасибо большое. |
| Have a nice day. | Хорошего дня. |
| Good-bye. | До свидания. |
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