Ex. 2. Read and try to answer the following question



A questionnaire

Etiquette

About clothing

Do men to wear jackets and ties in restaurants?

Are men and women allowed to wear shorts to work in office in summer?

Are there any special rules about what you have to wear in holy places?

 

About money

Is it rude to ask people how much money they earn?

Is a woman expected to pay her share of the bill in a restaurant?

 

About hospitability

Should you take a present when you are invited to somebody’s home?

Is it rude to smoke without asking in other people’s homes?

Is it impolite to smoke between courses?

 

About tipping

How much should you tip a taxi drive?

Should you tip in a restaurant and at the hairdresser’s?

 

 

Text III. GOOD MANNERS. HOW NOT TO BEHAVE BADLY ABROAD

BY NORMAN RAMSHAW)

Traveling to all corners of the world gets easier and easier. We live in a global village, but how well do we know and understand each other? Here is a simple test.

    Imagine you have arranged a meeting at four o’clock. What time should you expect your foreign business colleagues to arrive? If they’re German, they will be bang on time. If they are American, they will probably be 15 minutes early. If they are British, they will be 15 minutes late, and you should allow up to an hour for the Italians.

    When the Europe Community began to increase in size, several guidebooks appeared giving advice on international etiquette. At first many people thought this was a joke, especially the British, who seemed to assume that the widespread understanding of their language meant a corresponding understanding of English customs. Very soon they had to change their ideas, as they realized that they had a lot to learn about how to behave with their foreign business friends.

    The British are happy to have a business lunch and discuss business matters with a drink during the meal; the Japanese prefer not to work while eating. Lunch is time to relax and get to know one another, and they rarely drink at lunchtime.

    The Germans like to talk business before dinner; the French like to eat first and talk afterwards. They have to be well fed and watered before they discuss anything.

Taking off your jacket and rolling up your sleeves is a sign of getting down of work in Britain and Holland, but in Germany people regard it taking it easy. American executives sometimes signal their feelings of ease and importance in their offices by putting their feet on the desk whilst on the telephone. In Japan, people would be shocked. Showing the soles of your feet is the height of bad manners. It is a social insult only exceeded by blowing your nose in public.

The Japanese have perhaps the strictest rules of social and business behaviour. Seniority is very important, and a younger man should never be sent to complete a business deal with an older Japanese man. The Japanese business card almost needs a rulebook of its own. You must exchange business card immediately on meeting because it is so essential to establish everyone’s status and position.

When it is handed to a person in a superior position, it must be given and received with both hands, and you must take time to read it carefully, and not just put it in your pocket! Also the bow is a very important part of greeting someone. You should not expect the Japanese to shake hands. Bowing the head is a mark of respect and the first bow of the day should be lower than when you meet thereafter.

The Americans sometimes find it difficult to accept the more formal Japanese manners. They prefer to be casual and more informal, as illustrated by the universal ‘Have a nice day!’ American waiters have a one-word imperative ‘Enjoy!’ The British, of course, are cool and reserved. The great topic of conversation between strangers in Britain is the weather – unemotional and impersonal. In America, the main topic between strangers is the search to find a geographical link. ‘Oh, really? You live in Ohio? I had an uncle who once worked there.’

‘When in Rome, do as the Romans do’.

Here are some final tips for travellers.

- In France you not sit down in café until you’ve shaken hands with everyone you know.

- In Afghanistan you should spend at least five minutes saying ‘Hello!’.

- In Pakistan you mustn’t wink. It is offensive.

- In the Middle East you must never use the left hand for greeting, eating, drinking, or mocking. Also, you should take care not admire anything in your hosts’ home. They will feel that they have to give it to you.

- In Thailand you should clap your hands together and lower your head and your eyes when you greet someone.

- In America you should eat your hamburger with both hands and as quickly as possible. You shouldn’t try to have a conversation until it is eaten.

 

Quiz

1. When an American client arrives do you …

a) shake her hand;

b) smile and say “Hallo!”;

c) kiss her on the cheek;

d) say “Good evening!” and bow.

2. Mr. Manual Fernandez Garcia does not reply when you say “Good morning, Mr. Garcia!” to him. This is probably because …

a) he didn’t hear you;

b) you didn’t look at him when you spoke;

c) he’s rudely ignoring you;

d) you’ve called him by the wrong name.

3. A German is taking to a Brazilian. The Germany keeps taking a step backwards each time the Brazilian steps forward. This is probably because …

a) the Brazilian wants to be too friendly;

b) they’re both trying to be friendly;

c) the German is being unfriendly;

d) they don’t like each other.

4. You are taking to a visitor from Britain. Which of these questions do you ask him or her?

a) How old are you?

b) How much do you earn?

c) Are you married?

d) What part of Britain do you come from?

5. If someone looks you straight in the eye, this means that they are …

a) not honest;

b) rude;

c) trying to frighten you

d) being friendly.

6. If someone smiles while you’re explaining something, this means they …

a) not sincere;

b) happy;

c) not listening;

d) crazy.

7. If someone frowns whilst you’re explaining something, this means they …

a) are angry;

b) don’t understand;

c) are concentrating;

d) have a headache.

8. If someone sighs while you’re explaining something, this means that they are …

a) bored;

b) impatient;

c) unhappy;

d) suffering from indigestion.

 

 

 

      

Supplement

Documents samples  

 

SAMPLE LETTER OF CREDIT/1
(See Instructions on Page 2)

Name and Address of Bank

Date:__________________
Irrevocable letter of Credit No. ______________

Beneficiary: Commodity Credit Corporation Account Party: Name of Exporter

Address of Exporter

Gentlemen:

We hereby open our irrevocable credit in your favor for the sum or sums not to exceed a total of _______________dollars ($__________), to be made available by your request for payment at sight upon the presentation of your draft accompanied by the following statement:

(Insert applicable statement)/2

This Letter of Credit is valid until _____________________/3, provided, however, that this Letter of Credit will be automatically extended without amendment for _________________/4 from the present or any future expiration date thereof, unless at least thirty (30) days prior to any such expiration date the Issuing Bank provides written notice to the Commodity Credit Corporation at the U.S. Department of Agriculture, 14th and Independence Avenue, S.W., Stop 1025, Washington, D.C. 20250-1025, of its election not to renew this Letter of Credit for such additional ______________________/5 period. The notice required hereunder will be deemed to have been given when received by you.

This letter of Credit is issued subject to the Uniform Customs and Practice for Documentary Credits, 2007 Revision, International Chamber of Commerce Publication No. 600

(Name of Bank)

By: _______________________


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