Профессионально - деловая сфера



1) Manager: « Have you typed the cover letter yet, Mrs. Black?»

 Secretary: «_______________».

      Yes, sir. It’s on your table. Yes, pal. You can find it on your table.

     I’m not sure.               I’m busy.

2) Business partner 1: « We planned a second meeting in the morning».

 Business partner 2: «_______________».

                  I’m afraid the morning isn’t convenient for us.      Give me another time.

              It’s out of the question.                            It won’t do.

3) A: «Excuse me. Can I see John Marshall?»

B: «_____________».

          We don’t have such people.          Who’s asking?

              What?                                I’m afraid, Mr. Marshall is out.

4) Secretary: «I’m sorry, Mr. Brown is busy at the moment. Tell me please your telephone number. Mr Brown will call you later».

              Speaker: «_______________».

                    Of course. Double five-nine-three-six-four-two.      He can’t make me wait! 

                     I’m not going to wait.  I’ll never call again

5) Business partner 1: «Items 2.5 and 2.6 lacked in the consignment of the equipment».

    Business partner 2: «_______________».

                   Is this our problem?  I don’t understand your problem. 

                  We apologize for the oversight. It won’t happen again. It’s not our problem. 

6) Manager: «Have you rented a car for me, Mrs Terry?»

    Secretary: «_______________».

                  No, I was busy.  Yes, sir. You can pick it up at the airport. 

                    I don’t know.       Yes, pal. You pick it up at the airport.

       7) Manager: «Your promotion has been declined».

           Employee: «_______________».

You must be kidding me. But I work so hard.  Don’t say that!  Sorry to hear that, but thank you for the information. +

     8) Manager: «Have you received the documents, Mrs Nolan?»

       Secretary: «_______________».

        I don’t know.  I’m busy.  Yes, dude. Look at your table. Yes, sir. They are on your table. + 

      9) Director General: «The results of your department are not so good as it was expected».

          Manager: «_______________».

                     Is this a joke?  It’s your fault!     

                     Don’t say that!  Sorry to hear that. We will do our best to improve the situation. +

     10)  Secretary: «Mr Jensen to see you Mr Green».

             Manager: «_______________».

             I can’t see him now.  Thank you Carol. Tell him I’ll talk to him in a minute. +

                What is it?  He can wait. 

Учебно - социальная сфера

1) Teacher (colleague): «I have some problems with the Internet. Will you e-mail my article to the editor?»

 Teacher (colleague): «_____________».

         Yes, of course.                        You seem to know better.

         I'd be glad to. What’s up?               It’s out of the question! ---

2) Student: «I’m about to finish my course of studies, but I don’t know what to do: study further or take a job».

Teacher: «_______________».

                 You should continue your studies, I’m sure. You are really talented.

              I think you’d better study further.

              That’s a problem. It is for you to decide.

              That sounds like a good idea. Go ahead!

3) Dean: «_________________».

Teacher (subordinate): «So am I».

       Oh, it’s you.                 I didn’t expect to meet you here.

       Glad to see you!            What’s new?

4) Teacher: «I think you should revise the introduction of your diploma».

Student: «_______________».

                    Are you sure?  I don’t know how to thank you for this advice. ---

                     It’s out of the question.  Thank you for advising me

5) Student A.: «Could you give me your dictionary for a few hours?»

 Student B.: «_______________».

                    Don’t forget to return it.  Here it is.  

                       It’s a pleasure for me to give you my dictionary.          Of course, I’ll give you my dictionary.

6) Student: «Can I have a look at your notes?»

Student: «___________».

Oh, yes! My handwriting leaves much to be desired. 

Yes, if you need them you can take them for a while. +

I'm not sure.  Next time I'll get it right. 

7) Student A.: «______________?»

Student B.: «Sure!»

Could I ask you to help me with translation? --- Would you kindly do the translation with me? 

Would you please do the translation for me?  Will you help me with translation? 

 8) Teacher (subordinate): «I hope I didn’t keep you waiting».

Dean: «_____________».

I haven’t seen you for ages!  You are in time. 

Better late than never.  Oh, you are here at last! 

9) Student A.: «The time-table has been changed. We’ll have English instead of Psychology».

 Student B.: «_______________».

I don’t know, let’s look up the time-table.         By the way, we are to have a lecture on Psychology now.

              Not a bad idea!              How awful! I haven’t done my grammar exercises

Социально-деловая сфера

1) Agent: «British Railways. Can I help you?»

 Customer: «______________».

              Hi, I need some info about the times of fast trains to Edinburgh.

              Look! I want to know the times of fast trains to Edinburgh.

              Hi. Can I buy two tickets to this performance?

              Good afternoon. Can you give me the times of fast trains to Edinburgh, please? 

2) Receptionist: «Just a moment, please, while I check. You have a reservation for a three-room suite for tonight»

 Guest: «_____________?»

              You must be kidding me. I don’t need a suite.

              I’m afraid there’s been a mistake. I only asked for a single room, not a suite.

              I will book a room here.            What?! I didn’t ask for a suite.

3) A: «What kind of food would you like to eat?»

 B: «_______________».

                    I want raw fish. I don't like spaghetti.

            Well, I'm not sure. Can you suggest something?        Nothing.

4) Clerk: «I’ll be with you in a minute. Yes, sir. What can I do for you?»

     Customer: «_______________».

                     Do you have cars here?  A car.                    Could I hire a car? I want a car. 

5) Passenger: «I have only pounds. Can you give me change?»

   Bus Driver: «_______________».

                      If you cannot pay you must get off.    I’m sorry, but I accept exact change only.

                    Try to find the exact sum of money  Do you understand me? 

6) Customer: «This soup is cold».

    Waiter: «_____________».

                     So what? I don’t know.    I’m very sorry. I’ll get you another one. Is this my problem? 

       7) Receptionist: «Yes, Mr Brown. A single room with a bath for two nights, is that right?»

           Guest: «_____________».

                     I’m afraid, not. It’s three nights, from the 11th to the 14th of March. +

                        It’s three nights! Remember that!  Can I give you a call? 

                         What?! It’s three nights! Cannot you be more attentive? 

          8) Customer: «Show me this lipstick, please. Does it suit me?»

              Shop-assistant: «_______________».

              Why should I tell you?  Yes, madam, it suits you perfectly. + Not at all. I don’t know. 

         9) Hostess: «Your bag is 3 kilos overweight. You have to pay excess luggage charge».

             Passenger: «_______________».

              No, I can’t lift this bag.              Oh? It’s only three kilos. All right then. +

              What? It’s only three kilos!        You have no right to charge me


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