The skills of interviewer and interviewee
Such a process requires the development of oral and social skills. The interviewer needs to do his homework before the interview, to decide exactly what the job entails, and the qualities needed in the person to do it. He then has to look carefully at the documents of all short-listed candidates and form questions to find out more about their strengths and weaknesses, so that their suitability may be assessed. Moreover, at interview he has to do this in such a way that the candidate is kept at ease and remains willing to answer questions fully and freely.
For his part, the interviewee also has to prepare himself before the interview – to draw up questions about the job and firm which will influence his decision to accept the job, should he be offered it.
Such a checklist of questions will include:
What prospects does the post offer? What are the arrangements for salary increases? Will there be an opportunity for further education or training? Will the job involve the opportunity for travel?
For his part, the interviewer usually rates the performance of each candidate against a checklist of required standards embodied in the following:
| physique/health | appearance |
| intelligence | education/experience |
| skills/specialisms | qualifications |
| personality/character | circumstances |
The job applicant attending an interview will need to be smartly turned out, polite and alert and ready to impart information about himself. The way he 'holds himself during the interview, answers questions and poses his own will affect the way in which the interviewer assesses him. The interviewer is usually looking not only for someone to carry out the job on offer efficiently, but also for someone who will fit into the organisation generally and who displays potential for development and promotion.
The following list gives the major points which the job candidate should keep in mind and attend to before, during and after the interview.
How to succeed at interviews
Before
• Ask people in good time to act as referees on your behalf. Never take this permission for granted.
• Read application instructions on advertisements carefully –don't waste time on a long letter of application if first you have to send off for an application form.
• Check the advertised job prospects and its potential. Is it really what you are looking for, or merely a dead end?
• Consider the organisation carefully – its reputation, employee relations, location, etc.
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• When short-listed for interview, confirm your acceptance and then try to find out as much as possible about the firm.
During
• Above all – don't be late for the interview! You'll be flustered and the interviewer will be irritated.
• Check your appearance before entering the interview room.
• Control any nerves – deep breathing helps.
• Avoid 'fiddling' with clothes, rings, etc.
• Look at the interviewer posing the questions, and listen to them carefully – letting your mind wander can make you look silly if you have to ask for repeats.
• Don't mumble, gabble or restrict yourself to one-word answers – the organisation is spending a lot of time and money to give you a chance to promote yourself!
• Remember to pause at intervals to check whether you are expected to continue.
• Take your time over tricky questions.
• Try to think ahead and anticipate what will be asked next.
• Don't forget to ask your questions – they are just as important as the interviewer's.
• Remember to thank the interviewer(s) for your appointment.
After
• If you are offered the job verbally at interview confirm your acceptance promptly in writing.
• Let your current employer have your resignation in good time – by letter if that is the custom.
• Always part from employers on good terms – you may need another reference one day, or you may work for them again later in your career.
Remember:
Don't try to 'put on airs and graces' at interviews – it's much better just to be yourself – after all, that is whom the company will be employing.
Practice:
Draw up a similar checklist of what you think the applicant should be looking for.
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