Exercise 3 Render the contents of the dialogue in indirect speech with the use of the highlighted words.
Exercise 4 Give all possible answers to the given phrases:
1)– My flight just arrived late, and I need to know what to do.
–............................................
2) – What if there are no more connecting flights for today on this airline?
– ……………………………
3) – What if I can't find another flight out of here tonight?
–…………………………….
Ground Transportation
Exercise 1 Practice reading the following words and word combinations. Be sure in their pronunciation. Learn them by heart.
| ground transportation | наземный транспорт |
| to rent a car | арендовать автомобиль |
| to figure out | выяснять |
| best bet | лучший выбор |
| a car rental agency | агентство по прокату автомобилей |
| baggage claim | зона получения багажа |
| the designated shuttle | автобус специального назначения |
| options for ground transportation | варианты наземного транспорта |
| to grab a taxicab | поймать такси |
| walk down the hallway | идти по коридору |
| moving sidewalk system | система движущихся транспортеров |
Exercise 2 Learn the following dialogues
1
A: I just arrived and need help getting transportation to my hotel.
B: There are shuttles, taxis, and buses that go all over the city.
A: Which one is the best form of transportation?
B: It depends on where you want to go. If you are going to a well-known hotel, they have their own shuttles that drop you right off at the door.
A: Where can I catch a cab?
B: All ground transportation leaves from the island as you walk out the arrivals gate.
A: Where can I rent a car?
B: The car rental agencies are against the wall as you exit.
A: Are there any subways in this town?
B: We have a subway system, but you need to take a shuttle to get to the station.
2
A: I need help figuring out how to get to my friend's house in the city.
B: You may take a shuttle, a taxi, or a bus to get wherever you need to go.
A: Which form of transportation is preferable?
B: It depends on what you are looking for. If you are looking to travel inexpensively, a bus might be your best bet.
A: Where do the buses pick you up?
B: The ground transportation center is right outside the exit leading to the street.
A: Is there a car rental place around here?
B: You can find a car rental agency just outside of baggage claim.
A: Is there a subway in this city?
B: Our subway station is a mile outside of the airport. I would suggest you take the designated shuttle to get there.
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3
A: I need information about my options for ground transportation.
B: This city has many taxis, shuttles, or buses to transport you to your destination.
A: Is one form of transportation better than another?
B: It depends on where you are traveling. If your destination is close by, you might want to just grab a taxicab.
A: Where are the shuttle pick-up points?
B: When you pick up your luggage, walk out of the door and you will see the transportation kiosk.
A: Where are the car rental agencies?
B: You will see the car rental agencies as you walk down the hallway as you exit.
A: I heard that you have a very good light rail system in this city.
B: We have a subway station in the airport. The in-airport moving sidewalk system will take you to it.
Exercise 3 Render the contents of the dialogue in indirect speech with the use of the highlighted words.
Exercise 4 Give all possible answers to the given phrases:
1)– I need information about my options for ground transportation.
–............................................
2) – Which form of transportation is preferable?
–…………………………….
3) – Where can I rent a car?
–…………………………….
4) – Is there a subway in this city?
–…………………………….
Complaining about a Tour
Exercise 1 Practice reading the following words and word combinations. Be sure in their pronunciation. Learn them by heart.
| What seems to be the problem? | В чем проблема? |
| so far | до сих пор |
| out-of-the-way | захолустный, неподходящий |
| to make it up to you | не остаться в долгу, загладить вину |
| to come up | неожиданно возникнуть |
| to smooth out any difficulties | сгладить любые трудности |
| to your liking | на ваш вкус |
| pretty substandard | довольно некачественные |
| to put up with | мириться с |
| to take pride in | гордиться ч-л. |
| unacceptable | неприемлемо |
Exercise 2 Learn the following dialogues
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1
A: I am having some big problems on this tour.
B: What seems to be the problem? We are here to help you.
A: This tour company seems very disorganized. No one seems to have a clear picture as to where we are going and when we are going to get there.
B: I will see what I can do about that. How about the accommodations on the tour?
A: So far, we have been staying in really out-of-the-wayaccommodations.
B: Is anything wrong with your room?
A: The television in our room was broken, and they didn't send anyone to fix it.
B: I will complain to the hotel manager about that. How about the hotel restaurant?
A: The food in the restaurant was terrible, and a few people from our group got sick.
B: I am so sorry that you had such a bad experience. We would like to offer you a free city tour and lunch to make it up to you.
2
A: I paid good money for this tour and would appreciate some help with some problems that have come up.
B: I would like to help you smooth out any difficulties you are having. What can I help you with?
A: This tour company can't seem to coordinate anything. We are always arriving after something is closed or get there when the guides for the site are on a break.
B: We are trying to fix that. Are the accommodations to your liking?
A: Our accommodations are pretty substandard.
B: Is there anything in particular that is wrong with your room?
A: The room smelled of smoke, even though it was supposed to be a nonsmoking room.
B: You should not have to put up with that. Was the hotel restaurant good?
A: Actually a few people from our group got sick, and everyone thinks it was from the bad dinner that we ate.
B: Our tour company takes pride in providing excellent tours. Please let me offer you a free city tour and lunch as an apology.
3
A: I would like to discuss some problems that I am having with this tour.
B: I am sorry you are having a difficult time. What may I help you with?
A: This tour company doesn't seem to know the town very well. We are always getting lost!
B: I am sorry that that has been the case. How would you rate your accommodations?
A: Our accommodations are not very pleasant.
B: What don't you like about your room?
A: The room was very noisy, and we couldn't get to sleep.
B: That is unacceptable. Did you at least enjoy your dinner in the hotel restaurant?
A: The food was horrible at the hotel restaurant, and a few of us got sick after eating there.
B: I am glad that you told me about the problems. I would like you to be my guest for a free massage at the hotel spa tonight.
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