Dealing with Questions Practice
Exercise 1. Work with a partner. Ask each other questions below.
1. Will you prefer questions during or after the presentation? Why?
2. How will you prepare for the question period?
3. How will you deal with questions you don’t want to answer?
4. What will you do if you can’t answer the question?
Exercise 2. Match two phrases with similar meaning.
| 1. We’ll look at this point in more detail later on | a) Time has run out. |
| 2. Does that answer your question? | b) We’ll discuss this problem later. |
| 3. The time is up. | c) That’s not really what I’ve been asked to talk about. |
| 4. Can you give me an example to illustrate this? | d) Are you satisfied with the answer? |
| 5. Could you rephrase that? | e) Could you reword that? |
| 6. That’s not really part of today’s discussion. | f) Let me recap the main points. |
| 7. Let me summarise the points again. | g) Could you prove it with an example? |
Exercise 3. Complete each sentence with a word on the right.
EXAMPLE: Let me round up. say / round / do
| 1. I'd be..................to email you the details later. | sorry / agree / happy |
| 2. I'm.................I can't find the slide at the moment. | afraid / happy / regret |
| 3. ОК. Let me...............that. | reply / return / rephrase |
| 4. If I …………..you correctly. | understood / listened/ looked |
| 5. That's a good question. I'd actually...............to answer it at the end. | probably/willing/prefer |
| 6. ............... I repeat my question? | can / will / shall |
| 7. That's not..................what I meant. | really / probably / definitely |
Exercise 4. Match a phrase on the left with the appropriate phrase on the right.
| 1. I’m afraid I didn’t 2. Could you rephrase 3. If you don’t mind 4. Let me go back and explain 5. Unfortunately time won't allow me 6. How do you say that 7. I’ll be happy | a. To answer your questions at the end. b. to describe the details of the graph. c. in English? d. Quite catch that. e. I’ll come back to this question later. f. how we solved the problem. g. your question, please? |
Exercise 5. Look at the suggested questions and try to make them more polite.
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Are there any other options?
What would that mean for us?
How do we compare with other projects?
Will we cooperate with other Universities of the UK?
How did she arrive at these results?
Are there any figures to back this up?
1. May I ask if there are any other options?
2. Do you mind telling me ________________?
3. May I ask____________________________?
4. Can you tell me_______________________?
5. Would you mind telling me______________?
6. Could you tell me______________________?
Exercise 6. Now match the questions from above to the answers.
a) Of course. Basically we have two alternatives…
b) Well, first of all, more work for each of us.
c) Yes, we will. I’ve already contacted the London University.
d) Yes. As I said earlier, I’ll be passing out handouts with the latest data.
e) Very well. At the moment we are on the top.
f) Not at all. They are based on the latest study.
Exercise 7. Decide whether the sentences below are correct or not. Put С if they are correct and I if they are incorrect. Try to correct them.
EXAMPLE: I I'd prefer to answer your question in (at) the end.
| a) | ___ | What's the word I'm looking of? |
| b) | ___ | I'm afraid that's not my area. |
| c) | ___ | I'll just explain this last point shortly. |
| d) | ___ | We only have a little minutes left. |
| e) | ___ | We've almost run out of time. |
| f) | ___ | That was the wrong word. Let me do again. |
| g) | ___ | We’ve heard you attentively. |
| h) | ___ | Sorry, what should I have said was the following. |
Home assignment
Although you cannot predict all the questions the audience might ask you sometimes it is possible to foresee some of them. Try to reveal these points and be prepared to answer. If you were a person from the audience, what would you ask?
Useful Vocabulary
THE BEGINNING OR THE INTRODUCTION
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| Getting the audience's attention and signaling the beginning. | Right. Well. OK. Good. Great. Fine. | Let's begin. Can we start? Shall we start? Let's get the ball rolling. Let's get down to business OK. If we're all here, let's begin. If everyone's ready, let's start. | ||
| Welcoming the audience | Hello Good morning Good afternoon Good evening | ladies and gentlemen members of the jury esteemed guests members of the board fellow colleagues dear friends everyone dear guests | ||
| It’s a pleasure to welcome you today. It’s good to see you all here. Thank you all for coming. | ||||
| Introducing yourself or someone | Let me introduce myself, I’m Mike Petrov from… I'd like to start by introducing myself. My name is... I am very pleased and proud to introduce ...who is.... Now I'll turn the floor over to today's speaker, … (to take the floor, to have the floor, to give the floor to someone.) | |||
| Giving your position, function department | I am a student at the BMSTU... /I am a doctoral candidate…/ I am a researcher from ... | |||
| Introducing your topic | The subject/ topic of my presentation is... In my presentation I would like to report on… The theme of my talk is... Today I'm going to talk about... What I’d like to present to you today is… I've been asked to give you an overview of... | |||
| Saying why your topic is relevant for your audience | I’ve chosen to speak about this because... Today’s topic is of particular interest to those of you/us who… My topic is/will be very important for you because… By the end of this talk you will be familiar with… | |||
| Stating your purpose | The purpose/objective/aim of this presentation is to… My objective is to… Today I’d like to give you an overview of… What I would like to do today is to explain…/ to illustrate.../to give you the essential background information on.../ to outline.../ to have a look at...
What I want my listeners to get out of my speech is... | |||
| Structuring and sequencing | I’ve divided my presentation into three main parts. In my presentation I’ll focus on four major issues. First I’ll be looking at…, after that I’ll move on to…, next/then/after that…. And finally/ I’ll end with... I’ve broken my speech down/up into X parts. In the first part I’ll …/ In the next section I’ll…/ In part three, I am going to show.../ and in the last part I’d like to… | |||
| Timing | My presentation/talk will take/will last about… It will take about 15 minutes to cover these issues. I have limited my speech to… | |||
| Handouts | Does everyone have a handout? Please take one and pass them on. Don’t worry about taking notes. I’ve put all the key information on a handout for you. I’ll be handing out copies of the slides at the end of my presentation. I can email my presentation to anybody who wants it. | |||
| Questions and comments from the audience | I'd ask you to save your questions for the end. There will be time for your questions at the end of my talk. Feel free to ask questions at any time during my talk. You may interrupt me at any moment to ask questions or make comments. Please stop me if you don't understand anything I say but could you keep any specific questions until after I've finished. | |||
EFFECTIVE OPENING
| Asking a question or recognizing the knowledge of the audience | Have you ever heard of...? You may already know... I feel sure that some of you... Every day you encounter... You've probably seen countless times... You may have wondered... |
| Problem to think about | Imagine you had to… What would be your first step? |
| Interesting fact | Did you know that…? I’d like to share an amazing fact/figure with you |
THE MAIN BODY
| Saying what is coming | Now let us turn to point one. In this part of my presentation, I’d like to talk about… |
| Indicating the end of a section | This brings me to the end of my first point. So much for point two. That’s all I wanted to say about… |
| Moving on to the next point | This leads us directly to my next point. This brings us to the next point/issue/problem. Let’s now move on to/ turn to… Let’s now take a look at… |
| Referring to what you have said previously | As I have already said/ mentioned/ explained earlier... As we saw in part one... To repeat what I've already said... |
| Giving an example | Now let's take an example. An example of this can be found... To illustrate this... Let's see this through an example. For example/ for instance /e.g. |
| Rephrasing | Let me rephrase that, In other words Another way of saying the same thing is… That is to say, for example ... |
| Summarizing a point | Before I move on, I’d like to recap the main points. I’d like to summarize what I’ve said so far… To summarize…/ To sum up… Let me summarize by saying So that concludes my overview Briefly said…/ In short,… What I've tried to show in this part... |
| Emphasizing a point | What is very significant is... What is important to remember... I'd like to emphasize the fact that... I'd like to stress the importance of... To highlight.../To underline... What I tried to bring out... What we need to focus on... |
| Referring to what is coming | We will see this a little later on. This will be the subject of part 3. We will go into more detail on that later. |
| Referring to what an expert says: | I quote the words of ... In the words of... According to... Here I'd like to quote... As Mr. Brown says in his book... There is a famous quotation that goes... |
| Referring to common knowledge | As you all may well know... It is generally accepted that... As you are probably aware (of)... |
CONCLUSION
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| Indicating the end of your talk | I’m approaching/ nearing the end of my presentation. Well, this brings me to the end of my presentation. As a final point, I’d like to… Finally, I’d like to highlight one key issue. |
| Summarizing points | To conclude/sum up/ In conclusion, I’d like to… Let me go over the key issues again. I'd like to summarize/sum up the main points of my talk… At this stage I would like to run through/over the main points... So, as we have seen today.... In conclusion I would like to say that... |
| Making recommendations | As a result I suggest that... In the light of what we have discussed today I suggest that... My first proposal is... My final comments concern... |
| Inviting questions | Are there any questions? I'd be happy to answer any questions you may have If there are any questions please feel free to ask. Thank you very much for your attention and if there are any questions… |
DEALING WITH QUESTIONS
| Clarifying a question | I’m afraid I didn’t quite catch that. I’m sorry, could you repeat your question, please? If I understood you correctly, you would like to know whether… If I could just rephrase your question, you’d like to know… Does that answer your question? |
| Avoiding giving an answer | I’m afraid that’s not really what we were discussing today. I saw that in the work of... |
| Admitting you don’t know | Sorry, that’s not my field./ Sorry, that’s off the top of my head. I’m afraid I’m not in a position to answer that question at the moment. I’m afraid I don’t know the answer to your question, but I will try to find it out for you. |
| Delaying the answer | I'm glad you asked that question. That's a good question/point/remark. Can I answer that question later? If you don’t mind, I’ll come back to this point later in my presentation. Can we get back to this point a bit later? Would you mind waiting until the question and answer session at the end? |
| Agreeing | I agree with you 100 percent. I couldn't agree with you more. That's true. That's for sure. You're absolutely right. Absolutely. That's exactly how I feel. Exactly. I'm afraid I agree with Peter. I have to side with Dad on this one. No doubt about it. (weak) I suppose so./I guess so. You have a point there. I was just going to say that. I agree with you but there is another way of looking at it. |
| Disagreeing | I don't think so. (strong) No way. I'm afraid I disagree. (strong) I totally disagree. That's not entirely true. On the contrary… I'm sorry to disagree with you, but… Yes, but don't you think… That's not the same thing at all. I'm afraid I have to disagree. I'm not so sure about that. I must take issue with you on that. It's unjustifiable to say that... I beg to differ. (strong) I'd say the exact opposite. Not necessarily. That's not always true. That's not always the case. No, I'm not so sure about that. |
Glossary
A
akin to - быть сродни кому-л/чему-л
appeal - апеллировать, обращаться, прибегать, взывать (к кому-л.)
approach - подход (к решению проблемы, задачи)
argument - довод, аргумент, доказательство
attention grabber – прием для привлечения внимания
C
catch - зд. понять (вопрос, замечание)
cause/effect – причина/следствие
chairperson - председатель (мужчина или женщина)
clarify - зд. прояснить; пролить свет (на что-л.)
concern - затрагивать, касаться, иметь отношение
confidence – уверенность
content – содержание
controversial - зд. спорный, сомнительный; дискуссионный
convincing – убедительный
cooperative - совместный, объединённый; работающий; отзывчивый, готовый помочь
cope with – справляться (с)
cover - зд. охватывать, покрывать (круг проблем, вопросов)
cue cards/note cards – зд . карточки-шпаргалка
D
dull - зд.скучный
E
encounter – гл. а) (неожиданно) встретиться, столкнуться (с кем-л.) Syn: meet б) наталкиваться на (трудности), столкнуться с (трудностями)
essential – зд. важнейший; необходимый; основной
esteemed (guest) - почитаемый, уважаемый; глубокоуважаемый, достопочтенный
eye contact - зрительный контакт
F
feel free - чувствовать себя свободно, не стесняться (делать что-л.)
field – зд. область знаний, компетенций
flat (voice) - зд. вялый, однообразный, унылый, скучный
floor – пол, зд. право выступать на собрании, слово
G
get down to business - приступить к делу
get the ball rolling – начать, сдвинуться с мертвой точки
graph - график, диаграмма, схема; кривая
H
handouts – раздаточный материал
hesitate - сомневаться
highlight - 1) отводить главное место; выдвигать на первый план Syn: feature 2) подчёркивать, выделять 3) отмечать слова в тексте маркером
hint - подсказка
hook – крючок
I
ice-breaker – ледокол, зд. прием для установления контакта с аудиторией
in-depth analysis - углублённый анализ
installation - зд. установка; сборка; инсталляция
issue - зд. проблема; дело; тема; пункт
J
jargon - профессиональная лексика; жаргон
K
key factors – ключевой фактор
O
option – сущ. 1) выбор, альтернатива, (возможный) вариант
outline - зд. конспект, план; схема; краткое содержание
overview - 1) общее представление (о каком-л. предмете); 2) (беглый) обзор
P
pitch of their voice - высота (тона, звука), интонация
point - зд. пункт, момент, вопрос; дело
pointer – указка
position - зд. должность, be in a position to do smth. быть в состоянии, иметь возможность что-л. сделать
precious – зд. драгоценный; большой ценности
premises – зд. помещение
proposal - n.предложение
pro - зд . сокр . от professional
purpose (syn. aim, goal) – n. цель
Q
quote – v. цитировать
quotation – n. выдержка, цитата
R
recap - от recapitulate резюмировать, подводить итог
refer – гл. (refer to) направлять; отсылать (к кому-л. / чему-л.)
rephrase - перефразировать
redundant - зд. излишний, чрезмерный
refer back – зд. вернуться назад
remark - замечание; высказывание
rephrase - перефразировать
responsible (for) / in charge of – ответственный (за)
rigid - 1) жёсткий; негибкий; неподатливый 2) устойчивый; неподвижно закреплённый
run through/over - пройтись (от начала до конца по выступлению и т.п.), повторить основные моменты
S
sequence – последовательность
signpost - указательный столб; указатель, веха
share - зд. делиться to share one ' s problems with smb . — поделиться с кем-л. своими проблемами
skip - пропускать, не затрагивать
solution - зд. решение (задачи, проблемы)
staff – персонал, сотрудники
stance - поза, положение; syn : pose , posture
subject - зд. предмет обсуждения, рассмотрения
summarise - зд. подводить итог
survey - зд.обзор, обозрение
T
take care of – зд. рассматривать, охватывать (содержание, проблему)
title - 1) а) заглавие, название, наименование Syn: heading, name; 2) титул, звание
trick - зд. ловкий приём,уловка; шутка
V
visual aids - визуальные средства, наглядные средства
vital - (жизненно) важный, насущный, существенный; необходимый
W
with regard to - относительно; в отношении; что касается Syn: with respect to , in respect of , concerning
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