Teresa Jones, 30, service manager
‘My job is to help passengers have a good journey through the airport terminal, from Arrivals to Departures. I talk to people all day and I’m tired in the evening. But it’s also very exciting, because it changes all the time. One minute you are making new travel arrangements for passengers, and the next minute you are dealing with a problem at passport control. The only bad thing about my job is getting up very early.’
Husain Khaled, 35, terminal controller
‘My first job at the airport was as a security officer. After that, I did a lot of different jobs here. When I saw a job for a terminal controller, I decided to apply. I like doing this work because there are all kinds of things to deal with – security, communication, safety, and so on. It can be very busy and I spend a lot of time talking to people on my mobile, but it’s always interesting.’
Example: James meets passengers from all over _____.
A the UK c B the world cü C Asia c
1 James helps passengers with their _____.
A problems c B tickets c C baggage c
2 James says that people are usually _____.
A hungry c B friendly c C angry c
3 In her job, Teresa _____ all day.
A worries about people c B agrees with people c C talks to people c
4 Teresa thinks her job is _____.
A difficult c B exciting c C boring c
5 Husain doesn’t talk about _____.
A communication c B delays c C security c
6 Husain enjoys working as a terminal controller because _____.
A he does lots of things c B the people are friendly c C he likes airports c
| 6 |
2 Write J for James, T for Teresa, or H for Husain.
Example: I worked in another country. J
1 The bad thing about my job is getting up early. _____
2 My job changes all the time. _____
3 Before starting work, I went to college. _____
4 Before this job, I did many different jobs here. _____
5 I feel tired in the evening. _____
6 My job is to keep passengers safe at all times. _____
7 I help passengers have a good journey through the airport terminal. _____
8 I talk to people on my mobile phone a lot. _____
9 I deal with problems at passport control. _____
| 9 |
| Reading total | 15 |
WRITING
Your pen friend emails you and asks about your plans to visit him / her. Write a letter and answer these questions. (100–150 words)
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• How are you and your family?
• What date are you coming to visit me?
• Are you flying or coming by train?
• What time are you arriving?
• What do you want to do when you are here?
Hi … ,
Thanks for your email. I’m …
| Writing total | 10 |
| Reading and Writing total | 25 |
LISTENING
1 Tick (ü) the five sentences that are correct.
1 Tamsin is from New Zealand. c
2 She is on business. c
3 She is a clothes designer. c
4 She comes to London once a year. c
5 She is meeting some people this afternoon. c
6 She is staying in London for a month. c
7 She is flying to Ireland for a holiday. c
8 She is going to see her grandmother. c
| 5 |
2 Listen to five conversations. Match the conversations with what the speakers are planning to do (A–E).
Conversation 1 c
Conversation 2 c
Conversation 3 c
Conversation 4 c
Conversation 5 c
A to go to a conference
B to cook dinner
C to go to the airport
D to teach English
E to go cycling
| 5 |
| Listening total | 10 |
SPEAKING
1 Ask your partner these questions.
1 What are you going to do after class today?
2 What are you going to do this weekend?
3 What are you going to cook this evening?
4 Are you going to go on holiday this year? Where to?
5 Are you going to buy anything this weekend? What?
Now answer your partner’s questions.
2 Look at Zack’s plans for the weekend and answer your partner’s questions.
Saturday
meet Jim / in town / 11 a.m. / shopping and pizza
Sam’s party / 9 p.m. (wear new T-shirt)
Sunday
write to / parents / at home / a.m.
meet Marc and Rob / play football in the park / 4 p.m.
3 Now make questions and ask your partner about Belinda’s plans for the weekend.
Saturday a.m. – Who / meet? Where? What time? What / do?
Saturday p.m. – Who / meet? Where? What time?
Sunday a.m. – What? Where?
Sunday p.m. – Who? What? Where? What time?
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| Speaking total | 15 |
| Listening and Speaking total | 25 |
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