What problems can airline personnel face dealing with business travelers?
The psychology of air rage is a new area of study, and there are almost as many explanations as examples. Most analysts of the phenomenon blame alcohol, but many people now think that the airlines are at fault. To cut costs, they are cramming ever more passengers into their aircraft, while reducing cabin crew, training and quality of service, all of which increase passenger frustration. In addition, there is increasing concern about another cost-cutting exercise, which could seriously harm passengers’ health: cabin ventilation. Modern aircraft are equipped with sophisticated air-conditioning devices – but running them at optimum capacity burns up valuable aviation fuel. Many airlines instruct their flight crew to run the systems on minimum settings. This can lead to irritability and disorientation.
What is “code-sharing”? What other types of cooperation in airline business do you know?
Code sharing is a business term which was first originated in the airline industry in 1990 when the Australian airline, Qantas Airways and the US's American Airlines combined services between an array of US domestic cities and Australian cities. The code share was part of a "cooperative services" agreement between the two carriers before the various airline alliances were formed. Code sharing is a commercial agreement between two airlines that allows passengers to use a ticket from one airline to travel on another. Most major airlines today have code sharing partnerships with other airlines, and code sharing is a key feature of the major airline alliances. Lots of airlines, including all the big legacy lines, are involved with codesharing arrangements. Those arrangements permit you to buy through tickets on routs that no single airline can serve. They may also provide opportunities to cut the cost of your airfare.
There are different types of cooperation between airlines: associations (like International Association of Air Transport (IATA) which deals with the air navigation, the security of air transport and the coordination of flight services), particular global airline alliances and code share agreements that have multiplied over the past years.
Unit 3 ORGANISATION
What are the main differences between three main company structures: sole trader, partnership, limited company?
1) A sole trading company is owned and headed by one individual only. The person and his business is "one" legally. One has to maintain a careful record if he is self-employed. You must be able to define personal transactions from business for proper tax computation. Such a person is legally liable for all the losses in the organization. If the business falters, his personal assets are liable to be liquidated. On the bright side, he has complete control over his business and does not have to share his profits with anybody.
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A partnership is a business run by two or more people together. A written agreement is necessary stating the terms and conditions of conducting the business without harming the interest of either parts. Profits are shared either equally or in the agreed proportion. If profits are to be shared, so are the liabilities too. Just like the sole trader the liability of the partners is also unlimited. That means, if the assets of the firm are insufficient to meet the liabilities, the personal properties of the partners, if any, can also be utilized to meet the business liabilities.
Unlike a sole trader or a partnership concern, the Limited Company is legally a separate entity. The directors and the shareholders have limited liability in the business. When such a company is created, it has an Authorized shareholding which defines the limit of the shareholder liability. This is the most viable options if the capital is being invested into the business by anyone who does not wish to be involved in running it.
What is necessary for creating a good working environment?
There are some important points of creating a good working environment. Firstly, employees should be provided with individual freedom, for example, in using equipment like laptops. Secondly, in the company should be a training programme, which helps workers to develop. Thirdly, companies should decentralize responsibility and authority. In conclusion, companies should be democratic with their employees in order to bring them job satisfaction and get effective work actions from them.
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