Выберите реплику, наиболее соответствующую ситуации общения. What do you say when you want somebody to enter a room or the lift before you?



What do you say when you want somebody to enter a room or the lift before you?

 

ВАРИАНТЫ ОТВЕТОВ:

 

A After you B Thank you
C  Here we are D                      Here you are

 

ЗАДАНИЕ № 38 (- выберите один вариант ответа)

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What do you say when you give somebody something?

ВАРИАНТЫ ОТВЕТОВ:

 

A Here you are. B You are welcome
C Don’t mention it. D All right.

ЗАДАНИЕ № 39 (- выберите один вариант ответа)

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You ask for clarification with the phrase---

ВАРИАНТЫ ОТВЕТОВ:

 

A I’m sorry, I didn’t quite follow you. B You are welcome.
C Don’t mention it. D Thank you.

 

ЗАДАНИЕ № 40 (- выберите один вариант ответа)

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Boss: Have you arranged the trip to Milan, yet? 

Employee:___________

ВАРИАНТЫ ОТВЕТОВ:

 

A Not yet. Shall I do that? B I don’t want.
C Yes, I have. I’ve booked the plane. D No, that’s not necessary.

 

ЗАДАНИЕ № 41 (- выберите один вариант ответа)

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  Do It My Way

        Cultural differences between Japanese and American managers have presented the biggest obstacles to Japanese companies investing in America.

    A seminar for Japanese executives working in America was attended by 25 men, nearly all of them in identical dark suits. Despite the room’s stifling heating system, they resolutely refused to remove their jackets. Their coffee break lasted exactly the scheduled ten minutes. They did not ask any questions until after they had got to know one another a bit better at lunch. They were usually deferential and always polite.

    A similar seminar for 25 Americans working for Japanese subsidiaries in America included eight women. Several of the men removed their jackets on entering the room. A ten-minute coffee break stretched beyond 20 minutes. Participants asked questions and several aggressively contradicted what the speaker had to say.

    According to Mr. Thomas Lifson of Harvard and Mr. Yoshihio Tsurumi of New York’s Baruch College – the two main speakers at both seminars – misunderstandings between Japanese and American managers are possible at nearly every encounter. They can begin at the first recruiting interview. A big American company typically hires people to fill particular slots. Its bosses know that Americans are mobile people, who have a limited commitment to any particular employer or part of the country. As a result, jobs are clearly defined and so are the skills needed to fill them. American firms hire and fire almost at will.

    The assumptions (and the expectations) of the Japanese managers of Japanese subsidiaries in America could hardly be more different. They hire people more for the skills they will acquire after joining the company than for their existing skills.

    American managers rely heavily on number-packed memoranda and the like. The Japanese colleagues prefer informal consultations which lead eventually to a consensus. According to Mr. Tsurumi, they find comical the sight of American managers in an adjacent office exchanging memos.

    Confronted with a dispute between middle managers, most Japanese superiors refuse to become involved, expecting the managers themselves to resolve the issue. The Americans conclude, wrongly, that their Japanese bosses are indecisive or incompetent. Japanese managers do not share the American belief that conflict is inevitable, and sometimes healthy. They want to believe that employees form one big happy family.

Задание. Прочитайте текст и переведите его письменно.

Culturally Speaking

    Speaking with a foreigner be careful about jokes! Humor varies from culture to culture, and you may offend without realizing it; there are few things more awkward than an unfunny joke, or one that is in bad taste. People have very specific ideas about good and bad taste; you may be walking on dangerous ground when you attempt a joke and you may never realize how your joke was received because people may laugh out of politeness – or perhaps sympathy.

    Small talk may last from a few minutes to over an hour, depending upon circumstances. At its best, it results in a nice impression being made, a common interest being explored, or a rapport created that could be the basic of a future meeting or more serious relationship.

    Small talk, although it may not seem important, is actually quite important in society. It plays a role in people’s getting to know one another, it establishes a polite and friendly tone, and it is a time for quiet observation. We form impression from how people look, dress, speak, and express attitudes by nonverbal means such as gestures, eye movements, or posture. Skipping the formality of small talk would be in bad taste in business as elsewhere; minimizing its importance would be a mistake. 


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