Lesson 1.3.1. Office positions
Ex 1. Read the information about Blue Bay Design. Is it better to have a boss in an organization?Would you feel comfortable working in an organization like this?
Blue Bay Design is a company in the south of England, which produces printed material for local businesses. The company has no hierarchy and no separate departments. One of the staff of six, Ric Samson, says “We’ve never had any serious problems between people in our organization – nobody’s the boss here”.
Ex 2. Different companies have different cultures and ways of working. Complete these sentences with the items in brackets. One of the items cannot be used.
Dress (uniforms/ casual Fridays/ weekend clothes)
1. We don’t have to wear business suits at the end of the week. My company has a system of casual Fridays.
2. In many banks, staff can’t wear they like. They have to wear……
Timekeeping (flexible hours/ part-time/ shift work)
3. For two weeks each month, I work at night. I can’t sleep during the day. I hate…….
4. We have a ……..system in our office. Some people work from 9 a.m. to 5 p.m.; others work from 10a.m. to 6 p.m.
Time off (childcare/ annual leave/ public holiday)
5. I am so busy at the moment that I worked on New Year’s Day, which is…….
6. How many day’s………do you get in your company?
Reporting procedures (written report/ face to face/ e-mail)
7. We often speak on the phone, but never…..
8. He sends us a(n)………..in the post each month.
Types of meeting (informal/ formal/ social)
9. Our department starts everyday with a(n)……..meeting. It’s very relaxed.
10. Companies have an Annual General Meeting once a year. It is a very…..meeting, with a lot of people.
Names (job title/ first name/ family names)
11. In some countries, the company culture is formal. Staff use ……when they speak to each other.
12. What’s your….now? Are you “Chief Executive”?
Ex 3. Would you like to work for an organization which has:
· Uniforms?
· Casual Fridays?
· A lot of formal meetings?
· Flexible hours?
Ex 4. Match the company departments (1-6) with the words below.
1. Human Resources a. accounting reports
2. Production b. future products
3. Marketing c. hiring staff
4. Information Technology d. sales
5. Finance e. factory, workshop
6. Research and Development f. computers
Ex 5. The job titles in italics don’t match the responsibilities. Correct them.
1. The Accountant deals with calls to the company.
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2. The Managing Director buys equipment the company will need.
3. The Brand Manager is in of new staff.
4. The Director of Human Resources manages the whole company.
5. The Switchboard Operator prepares financial reports.
6. Purchasing Manager is responsible for marketing one: company's products.
Ex 6. A logistics company moves and stores goods for other companies. You work for VBN Logistics. Work in groups. Choose your role from one of the following.
Peter Case - File 14
Alex Smith - File 28
Liz Jones - File 34
Paul Larsen - File 36
Ex 7. In a break from work you meet one of the other employees. Use the expressions from speaking to talk about what you do in your job. Begin like this:
A: Hello, I'm ".... " (name), I'm new here.
B: Me too! Pleased to meet you. I'm.... (name). What do you do?
Ex 8. Now introduce your partner to the rest of your group, as in the example.
I'd like you to meet Peter Case. Peter is the Warehouse Manager. He reports to …
Ex 9. Write in the verb forms of the following nouns.
| NOUNS | VERBS |
| Production, product | |
| Providers, provision | |
| development | |
| Marketing, market | |
| advertisement |
Ex 10. Use a verb or noun from the table to fill the gaps. (Use one noun twice).
There are usually several different departments in a company, and they all need to work together to make the company successful.
Companies offer products or services to the consumer in a competitive____________. In the manufacturing sector___________ development is a key activity. Companies ___________new products and launch them on the ___________. They try to keep the cost of __________low to stay competitive. It is essential to ___________ the product and to tell the consumer about it.
Ex 11. Colette Henessey is a Human Resources assistant at Palmar, a large food manufacturing company. She is writing new job descriptions for the company's employees. At the moment, she's interviewing the people in the table below. What do these employees do in their jobs? Write notes for each.
IT BUYER_______________________________
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SWITCHBOARD OPERATOR______________
EXPORT OFFICE MANAGER______________
ACCOUNTANT__________________________
Ex 12. a) Now listen to Iulia, Sam, Andy, and Trisha describing their jobs. Number the jobs in the table in 1 in the order yon hear them.
b) Listen again and complete the sentences below with the phrases in the box. All the phrases describe responsibilities. Change the verb forms as necessary.
KEY PHRASES: be responsible for, deal with, take care of, be in charge of, make sure, report to
JULIA: We have offices in a lot of countries, so, often I only have to arrange the shipping. When there is no local office, I......... marketing our products and packaging them, as well as arranging shipping – everything really.
SAM: I........doing the department’s accounts, and I often have to present accounting reports. I.......the Chief Accountant.
ANDY: I report to the Purchasing Manager. I........finding the goods we need like computers, printers, etc. And getting a good price for them. I also.......the suppliers deliver on time.
TRISHA: I work part-time at the reception so mainly I have to pass the incoming calls to the company, then I receive visitors with appointments and I also........general enquiries by phone or by customers actually coming to the company- there are a lot of those- you’d be surprised.
Ex 13. Work in pairs and discuss what you know about Ford and its history. Now read the magazine article.
FORD OF BRITAIN
When did all start?
In the spring of 1896 engineer Henry Ford built his first horseless carriage. In 1903 Ford, backed by 12 local business men, formed the Ford motor company which later pioneered modern production line techniques.
When did it come to Britain?
In 1911 Ford’s first assembly plant outside North America opened at Trafford Park, Manchester and in 1929 work started on building the Dagenham plant where the first Model AA truck rolled off the line at 1.15 p.m. on October 1, 1931.
Ex 14. What do these numbers from the text refer to?
1903, 1929, 12, 1896, 1931, 1911
Ex 15. Complete these sentences.
1. In 1896 Henry Ford........... his first car.
2. In 1903 Henry Ford.... the Ford Motor Company.
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3. Twelve local businessmen..................him.
4. In 1911 Ford............. the first assembly plant in Manchester, England.
5. In 1929 he...........building the Dagenham plant.
Ex 16. Answer these questions about the past simple tense.
1. How is the reqular past simple tense formed? e.q, started, backed, opened
2. Not all verbs have a regular past simple tense. Give an example of an irregular past simple tense from the text.
3. Look at the two questions (a and b). Underline the auxiliary verb ~
and the main verb ----- for each.
a) When did it all start?'
b) When did it come to Britain?
4. Look at the two negative sentences and underline the negative auxiliary verb
and the main verb ------------- for each:
Ford built the first car in 1896, but he did not form the company until 1903. The first truck didn't roll off the line until 1931.
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