Test yourself - Your are in an Organization
Persuasion, motivation and inspiration test
Assess your communications abilities to persuade, motivate and inspire (ethically)
How persuasive, inspirational and motivational are you?
Your personal communications techniques and style are crucial factors in your efforts to persuade and motivate others. Some people instinctively possess these capabilities, although most don’t.
You can do a lot to improve your effectiveness as a leader and motivator by understanding and using some simple communications techniques and principles, which are assessed and illustrated in this quick simple and fun quiz.
1. To convince other that you are credible and trustworthy do you…
a. Cite statistics
b. Share an anecdote
c. Use a combination of statistics and anecdote
2. Lee Iacocca has been named the sales-person of the century. Which of these sentences belongs to the persuasion-master…?
a. “It is imperative for us to unite, to grit our teeth, to aspire to new heights.”
b. “For in the dew of little things, the heart finds its morning and is refreshed.”
c. “It’s a leader’s job to bring the bad news, to get people to believe things they don’t want to believe, and then to go out and do things they don’t want to do.”
3. A persuasive leader…
a. Listen as much as he or she talks
b. Tells it like it is
c. Enjoys the use of power
4. People who are effective persuaders…
a. Use little words
b. Rely on current buzzwords
c. Teach their followers via very long words
5. Parallelism (deliberate repetition of words or phrases)…
a. Is annoying to listeners/ readers
b. Creates a monotonous impression
c. Is an effective persuasion-tool
6. “Chiasmus” refers to…
a. A style of footnoting references
b. An expression that uses a word(s) from the first half of the sentence in a new way, in the second half of the same sentence
c. A literary device used by scholars
7. Definitions…
a. Should be provided from a reputable source
b. Sound patronizing
c. Are most effective when newly coined
8. An expression such as “our children are our future”…
a. Has lost it effectiveness due to overuse
b. Appeals to a broad spectrum of listeners/ readers
c. Reminds us of purpose
The real challenge for business people is to get communication out of information according to
a. President George W. Bush
b. Management expert Peter Drucker
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c. Futurist Alvin Toffler
10. Metaphors…
a. According to Aristotle, when understood, represent the beginning of genius
b. According to management-guru Warren Bennis, help effect change
c. According to Jose Ortega Gasset, philosopher and Spanish Civil War revolutionary, are the most fertile power on earth
The importance of studying organizational behavior
Organizational behavior can be defined as:
the study of human behavior, attitudes, and performance within an organizational setting: drawing on theory, methods, and principles from such disciplines as psychology, sociology, and cultural anthropology to learn about individual perceptions, values, learning capacities, and actions while working in groups and within the total organization; analyzing the external environment’s effect on the organization and its human resources, missions, objectives, and strategies.
This view of organizational behavior illustrates seven points:
First, organizational behavior is a way of thinking. Behavior operates at individual, group, and organizational levels.
The levels of analysis of organizational behavior
This approach suggests that when studying organizational behavior, we must identify clearly the level of analysis being used – individual, group, and/or organizational.
Second, organizational behavior is an interdisciplinary field. This means that it utilizes principles, models, theories, and methods from existing disciplines. Organizational behavior is not a discipline or a generally accepted science with an established theoretical foundation. Only now it is beginning to grow and develop in stature and impact.
Third, there is a distinctly humanistic orientation within organizational behavior. People and their attitudes, perceptions, learning capacities, feelings, and goals are of major importance.
Fourth, organizational behavior is performance –oriented.
Why is performance low or high?
How can performance be improved?
Can training enhance on-the-job performance?
These are important issues facing practicing managers.
Fifth, the external environment has a significant impact on organizational behavior.
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Sixth, since organizational behavior relies heavily on recognized disciplines, the role of the scientific method is important in studying variables and relationships.
Finally, organizational behavior has a distinctive applications orientation. It is concerned with providing useful answers to questions that arise in the context of managing organizations.
To learn how to manage individuals, and groups as resources of organizations, it is essential to focus on the behavior of individuals, groups and organizations.
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