TEST 4. GLOBALISATION AND CONFLICTS.
WRITING A LETTER OF COMPLAINT.
I. Sequence parts of the text correctly:
A. This trend is related to animal extinction and the destruction of natural habitats such as the tropical rainforests, whole ocean ecosystems, rivers and coastal wetlands. This gradual destruction of the biosphere will certainly continue as human population grows and we are increasing economic activity with more pressures on the planetary ecosystem. The population at an estimated 7 billion people today is projected to grow to over 10 billion people as early as 2050. This is coupled with massive growth in economic activity led by the economies of China and India and further boosted by economic growth in the rest of the World as well. The United Nations Environment Program and the World Wildlife Fund for Nature issued a joint report in 2000 that said, 'The World's seas, fresh waters, forests and croplands are being exploited at such a rate that nothing will be left by 2075'.
B. It is generally acknowledged that environmental destruction, resource depletion, global warming and over population are very serious issues of today. The natural resources of this planet, its forests, fisheries and crop lands are already being used at a very fast rate. We are already using the resources faster than what the planet can replenish.
C. Also food shortages and food price hikes that were experienced by the World in 2008 may be the shape of things to come. A problem that is related to Global Warming concerns the availability of water resources to the people. A serious problem looming over the horizon is that of fuel shortages due to the peak reached in production and subsequent end to the most important energy resources such as Oil, Gas and Uranium.
II. Read the text in task I again and choose the correct answers:
| 1) What did the United Nations Environment Program and the World Wildlife Fund for Nature issue? | a) The tropical rainforests, ocean ecosystems, rivers and coastal wetlands. |
| 2) What does the problem of global warning concern? | b) Environmental destruction, resource depletion, global warming and over population are very serious issues of today. |
| 3) What examples of natural habitats are given in the text? | c) Food shortages and food price hikes. |
| 4) Are we already using the resources faster than the planet can replenish? | d) Yes, it will. |
| 5) Does the human population grow? | e) The availability of water resources to the people. |
| 6) Is there any pressure on the planetary ecosystem? | f) A joint report. |
| 7) Will the gradual destruction of the biosphere continue? | g) Yes, there is. |
| 8) What is generally acknowledged? | h) Yes, it does. |
| 9) What may people experience in the future? | i) Oil, gas and uranium. |
| 10) What important energy resources are mentioned in the text? | j) Yes, we are. |
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III. Put the following parts of the letter of complaint in the right order:
a) Firstly, the service was very slow and inefficient. We had to wait for half an hour before the waiter came to our table and we could get the menu. Then, we had to wait for another twenty minutes before we could order.
b) Dear Sir
c) Furthermore, your staff was impolite and not helpful. I asked the waiter about ingredients in a dish and the way it was cooked, but could get no answer. The waiter told it was none of his business, which was rather rude of him.
d) I am writing to complain about your restaurant, "Ocean Delicacies" where together with my friends we celebrated my birthday party on May 7th. Unfortunately, the holiday was spoilt.
e) As you can see we couldn’t enjoy the party. I look forward to receiving your apology and trust you will give the matters serious consideration.
f) Yours faithfully
Elena Ostrenko
g) To make matters worse, the food in your restaurant turned to be too expensive. We paid $15 each only for green salad with a couple of pieces of tomatoes and some greens. The main course was not good either. The meat was overcooked and dry and wasn’t worth the money paid.
IV. Match the following words:
| 1) serious | a) staff |
| 2) inefficient | b) party |
| 3) main | c) salad |
| 4) impolite | d) service |
| 5) overcooked | e) consideration |
| 6) birthday | f) holiday |
| 7) green | g) money |
| 8) spoilt | h) course |
| 9) expensive | i) food |
| 10) paid | j) meat |
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