Read the following information and complete the task. Write about 100–120 words.
Credo
You are the CEO of a small company and are thinking about writing a credo for your company.
Look at your notes below.
Use all your notes to write a draft credo to discuss at your next board meeting.
Notes
We want to make a profit, pay dividends and protect the investment of shareholders.
Protect the environment.
Take care of employees.
Be good employers.
Help the people in places where we operate.
Taxes.
Equal opportunity.
Job security.
Products.
Customers.
ВАРИАНТ 2
Text 1
Points
Questions 1–7
Look at the statements below and the extracts from an article on work placements.
Which section (A, B, C or D) does each statement 1–7 refer to?
For each statement 1–7 mark one letter (A, B, C or D).
You will need to use some of these letters more than once.
1 The employer should offer their opinion on how successful a student has been on the placement.
2 You might have to do many different tasks.
3 There are many advantages for students doing a work placement.
4 Doing a work placement will make you more attractive to future employers.
5 You can watch how one person does their work.
6 It is better for a company to employ someone they know already.
7 Doing an internship can help you check if you have chosen the most appropriate career.
A There are many benefits if you do a work placement or internship. You will have the opportunity to practise your skills in the workplace and you can test your career plans to see if you have made the right decision. You can make contacts for the future, if you make a good impression. You will learn how to take responsibility for your work and how to behave in an environment which is different from being a student. A work placement also enhances the look of your CV (many jobs are unavailable to those with no experience) – and, of course, you'll earn some money.
B Employers can also benefit from work placements. Students have up-to-date knowledge and skills which can be put to good use on a project. Students are often highly motivated and work hard, and staff and students learn from each other as they do their work tasks. If a student works really well, the employer can offer them a full time job with less risk than with an unknown person. The student will be familiar with the organization and its unwritten rules and will fit in better than someone who is completely new.
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C There are different kinds of work placements. ‘Work shadowing’ means following someone around as they do their work to see how they do it. A general role will mean being involved in many different aspects of work in a department or company and learning how a wide range of things work in the organisation. Taking on a specific role on a project or in a department is more like having a real job and you will probably be responsible for a specific area of work.
D The most important quality the employer is looking for is attitude. When you approach an employer for a work placement you must show that you are enthusiastic and willing to learn. This is more important than previous experience. You will be able to learn from any work experience but it is best to apply for a role which you are interested in and in which you can offer the employer some benefit. You should also expect the employer to assess your work and to offer you a written appraisal of how you performed in such areas as meeting deadlines and dealing with your workload.
Text 2
Points
Questions 8–12
Read the article below about Global Volunteers.
Choose the best sentence from A–E below to fill each of the gaps.
For each question 8–12, mark one letter.
Do not use any letter more than once.
Are you bored with the nine to five routine? Are you looking for a new challenge? (8) ____ If you answered ‘yes’ to any of these, then you are who we are looking for.
We need enthusiastic, qualified and passionate people of all ages to work with us to help in the developing world. We send volunteers all over the world on one-year placements to train local people in your skills. When you return home, your skills remain and enrich the lives of the people you worked with – how’s that for job satisfaction? (9) ____
We need experts in many different sectors – from accountancy to project management to teaching. You will receive a local salary and housing, as well as flights and medical insurance. And we aren’t just looking for professional skills. Your personal integrity, strength and fitness are important, as well. (10) ____ Working closely with local people, you will find the experience extremely satisfying, and you will return home having really achieved something.
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This is a really exciting opportunity. You’ll be able to test yourself and your knowledge in demanding conditions. (11) ____
When you return home you’ll find employers really take a positive attitude to these experiences on your CV. You’ll be seen as being more mature and responsible. (12) ____
A Your investment in the lives of the people you work with will be an investment in yourself.
B You’ll really find out what your strengths and weaknesses are.
C This is an opportunity for you to work with a passion, where you can make a real difference.
D Would you like to make a valuable contribution in an underprivileged area of the world?
E You will be working in difficult situations which are physically demanding.
Text 3
Read and translate the text
Points
Being a customer service advisor in a call centre in India is not sweatshop work. It is highly skilled and not easy to do well. Advisors need to be educated and able to master complex areas such as motor insurance and to be able to deal with many different English accents. Not everyone can cope with this. Some just learn the standard responses and repeat these without real understanding and this causes problems when something unusual or difficult occurs.
Compared with working conditions in other industries in India, the working environment in call centres is extremely good and the wages are high. There is fierce competition for jobs and the best companies attract the best people. Advisors often see working in a call centre as a step up the corporate ladder to a management position or to another job, having worked on their language and customer care skills. Having dealt with the high pressure of taking non-stop calls from the UK in the middle of the night, advisors have proved themselves capable of dealing with a heavy workload.
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The job is not an easy one but then many jobs are difficult. Compared with coal mining or industrial manufacturing, the kind of pressures are completely different and different people can cope with different pressures.
Working in a call centre is not just answering the phone. It’s being able to cope with many different problems and situations. It is a real skill to be able to sound patient and understanding with equally stressed customers who many have been on hold for a long time and who are calling because they have a problem which needs to be solved.
Often the targets of takeovers are smaller and more innovative companies which have unique technology that the larger company wants or needs. By acquiring such companies, the larger company can save R&D costs, have access to innovation and stay competitive.
Companies often try to buy rivals who are operating in different markets or sectors, to increase the reach and size of the company. It is an easy way to enter a new market and avoids all of the costs involved in building up market share. Larger companies can also raise capital more easily than small companies, and with cheaper money can expand even more.
Acquisitions are paid for in cash, stock or a combination of both – a premium of about 10% on the current share price of the takeover target is reasonable. Companies are generally more careful of valuations when cash is involved and less so when the deal is made on the basis of shares. The dream of every investment banker is to be involved in a takeover battle when two or more companies are bidding to buy a third. In such a situation of bid and counter bid there are huge fees to be made as advisors.
Text 4
Points
Read the article and write down the review using the patterns below:
1) The headline of the article is ... (The article is headlined ..., The headline of the article I've read is...)
2) The author of the article is...
3) The article is taken from the newspaper...
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4) The central idea of the article is about... (The main idea of the article is... the article is devoted to... the article deals with... the article touches upon... the purpose of the article is to give the reader some information on... the aim of the article is to provide a reader with some material on...)
5). Speak on the conclusion the author comes to.
6). Express your own point of view on the problem discussed..
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